Returns & Exchanges

At Kemimoto, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed fashion apparel. If your items don't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Drop Off Package

  Affix the label to your parcel and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt for your records.

• 4.
  Receive Refund or Exchange

  After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.